Privacy Policy

Last updated: February 9, 2023

INTRODUCTION
Think ABM Solutions Limited (“Think ABM”,” we”, “our”, or “us”) respects your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy describes our practices for collecting, using, maintaining, protecting, and disclosing your information through our
www.thinkabm.com
(“Website”), Think ABM software, platforms, sales and marketing initiatives and related applications (collectively, the “Service” or “Services”). As a part of our Services, we offer products for marketing and advertising purposes (“Data Products”) to our business clients (“Clients”). You can learn more about our Data Products under “Information Received by Third Parties.” A core element of our mission is our commitment to protect your personal information and to be transparent about the data we collect about you, how it is used, and with whom it is shared. Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued access of our Website or use of our Services after we make changes is deemed to be acceptance of those changes, so please check the Last Modified Date at the top of this Policy, to ensure that you are viewing the most current version of this Policy.
CHILDREN’S PRIVACY
The Service is general audience and intended for users 18 and older. We do not knowingly collect Personal Information from anyone younger than age 18.
INFORMATION WE COLLECT AND HOW WE COLLECT IT
We collect several types of personal information from you, such as basic contact information when you sign up for our Services or through publicly available third-party sources. Personal information means information that identifies (whether directly or indirectly) a particular individual, such as the individual’s name, postal address, email address, and telephone number. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information (“Personal Information”). Other types of information we collect is information related to how you use our websites and applications, which helps us improve our Services. The table below describes the Personal Information provided voluntarily by you or automatically by accessing our Services.
Personal Information We Collect
As you navigate through and interact with our Website, We, and our third-party service providers, including analytics and third-party content providers, may automatically collect certain information from you whenever you access or interact with the Service.
Business Contact Information:
  • Categories of Personal Information Collected: First name, last name, business email, and company name.
  • How Personal Information is Collected: Clients provide this information directly to Think ABM when they fill out a contact form on our website or through email marketing communications.
  • Purpose for Collecting Personal Information: To provide our Services, to communicate with our Clients; and to tailor content we display to potential clients.
Data Products Information:
  • Categories of Personal Information Collected: First name, last name, business email, and company name.
  • How Personal Information is Collected: We collect Data Products Information through publicly available sources.
  • Purpose for Collecting Personal Information: To provide our Services, to communicate with our Clients; and to tailor content we display to potential clients.
Non-Identifying Information:
  • Categories of Personal Information Collected: Zip codes, demographic data, time zone, publicly available data, and general information regarding your use of the Service.
  • How Personal Information is Collected: This information is collected automatically when visiting our Website or using our Services.
  • Purpose for Collecting Personal Information: To provide, analyze and improve our Services.
Log and Usage Information:
  • Categories of Personal Information Collected: Details of your visits to our Website, including which links you clicked on, content response times, location data, logs, and other similar communication data and statistics about your interactions.
  • How Personal Information is Collected: This information is collected automatically when visiting our Website or using our Services.
  • Purpose for Collecting Personal Information: To improve our services, tailor content we display, offer or present, both on the Service and elsewhere online; also, to administer and develop our business relationship with you and, if applicable, the corporation or other legal entity you represent.
Device Information:
  • Categories of Personal Information Collected: Information about your computer or mobile device and internet connection, including your Internet Protocol address, operating system, and browser type, mobile device ID, model and manufacturer, and phone network associated with your mobile device.
  • How Personal Information is Collected: This information is collected automatically when visiting our Website or using our Services.
  • Purpose for Collecting Personal Information: To improve our services, tailor content we display, offer or present, both on the Service and elsewhere online; also, to administer and develop our business relationship with you and, if applicable, the corporation or other legal entity you represent.
When you provide us with information in connection with a particular activity or otherwise sign up for or order our products and Services or provide your contact information to us, including your email address or telephone number in connection with that activity, product or service, you agree that such action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to receiving communications from Think ABM through the information you provided to us. For more information on how to access and control your communication preferences, please see YOUR RIGHTS AND YOUR CHOICES REGARDING YOUR INFORMATION, below. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, analytics, and site functionality.
Information Received from Third Parties
Think ABM’s Data Products contain only the information required for its intended use. Data Products are designed for a specific use by our Clients that have a legitimate need for the product. These Data Products contain information about individuals and households across the globe and are developed from many sources, including:
Public record and publicly available information:
Examples could include social media pages, or other public websites or records. This information is often collected through a process called “Data harvesting,” which refers to the extraction of data from a website. This information is collected and then exported into a format that is more useful for the user.
Data from Other Information Providers (sometimes called “Data Brokers”):
Examples include demographic information, consumer contact information, surveys, and questionnaires with appropriate notice regarding what information is collected, why it is being used, and with whom it is being shared. Think ABM also collects summarized or aggregated purchase information and other aggregated information.
Personal Information Provided as Data Products
Data from Affiliates, Partners, and other Third-Parties:
  • Categories of Personal Information Collected: First and last name, Business contact information (company, email, phone, physical business address), employer, title, position.
  • How Personal Information is Collected: Think ABM Affiliates, Clients, Partners and Third-Parties disclose data to us and obtain the data from a variety of sources, including Data harvesting, telemarketing, and other marketing-related activities.
  • Purpose for Collecting Personal Information: To provide our Data Products and Services to our Clients.
Cookies and Other Automatic Data Collection Technologies
Think ABM and its partners use cookies or similar technologies, which store certain information on your computer and allows us to, among other things, analyze trends, administer the Services, and to gather demographic information about our user base as a whole. The technology used to collect information automatically from Think ABM users may include the following:
Cookies:
Like many websites, we and our operational partners, affiliates, analytics, and service providers use “cookies” to collect information. For more information, see our Cookie Policy here
Web Beacons:
We and our operational partners, affiliates, analytics, and service providers may also employ software technology known as “web beacons” and/or “tracking tags” to help us keep track of what content on our Service is effective and to serve relevant advertising to you. Web beacons are small graphics with a unique identifier that may be invisible to you, and which are used to track the online activity of Internet users. Web beacons are embedded in the web pages you review or email messages you receive. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Service, to monitor how Think ABM Users navigate the Service, to count how many emails that were sent were actually opened, or to count how many particular articles or links were actually viewed.
Embedded Scripts:
We and our operational partners, affiliates, analytics, and service providers may also employ software technology known as an Embedded Script. An Embedded Script is programming code that is designed to collect information about your interactions with the Service, such as the links you click on. The code is temporarily downloaded onto your computer or other device and is deactivated or deleted when you disconnect from the Service.
Legal Bases
To process your information as described above, we rely on the following legal bases:
Contractual Necessity:
To provide you with the Think ABM Service and perform the contract that you have with us.
Legitimate Interests:
It is in our legitimate interests to improve and analyze our Service, promote our products, prevent fraudulent transactions, maintain security of our Services, and provide functionality.
Consent:
In instances where we ask for consent, you may way withdraw your consent at any time by contacting us. Please see the Contact Us section or more information.
HOW WE DISCLOSE AND SHARE YOUR INFORMATION
We may share information we receive about you as follows or as otherwise described in this Privacy Policy:
With our Clients and Business Partners:
We disclose Personal Information to our Clients as stated in this Privacy Policy. Clients include our business partners with whom we have entered into agreements with to disclose Personal Information. Additionally, we may also share certain information and/or data with advertising networks, data analytics providers, media platforms, advertisers, brands, social media networks, consumer data resellers, and distribution partners.
With our Business Affiliates (“Affiliates”):
We may share your information with our corporate affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With our service providers:
We employ third party companies and individuals to provide Services on our behalf, to perform Service-related operations (e.g., without limitation, maintenance services, database management, web analytics, fraud detection and improvement of Think ABM’s features) or to assist us in analyzing how our Service is used. These third parties may have access to your Personal Information in order to perform these tasks on our behalf.
For corporate transactions:
Think ABM may share information, including Personal Information, with any current or future subsidiaries or affiliates, primarily for business and operational purposes. We may sell, transfer, or otherwise share some or all of our assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets (including, in each case, as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy.
When required by law:
Think ABM will share information with government agencies as required by law in response to lawful requests by public authorities, including to meet national security or law enforcement requirements and, including without limitation, in connection with reporting earnings.
With your Consent:
You may submit personal information to us through a form on the Website and consent to receive communication from us or our business affiliates and non-affiliates based on the information in the form.
Sale of Personal Information
Under applicable laws, certain sharing, or disclosure of personal information to third parties may be considered a “sale” of personal information. The chart below describes how and with whom we “sell” personal information in the prior 12 months.
Personal Information “Sold” to Third Parties
Business Contact Information:
  • Categories of Personal Information Collected: First name, last name, business email, and company name.
  • Categories of Third Parties to Whom Data is “Sold: Think ABM Affiliates, Partners and Clients including: Advertising networks, data analytics providers, media platforms, brands, social networks, consumer data resellers, distribution partners.
Data Products Information:
  • Categories of Personal Information Collected: First name, last name, business email, company name, psychographics, preferences, and interests.
  • Categories of Third Parties to Whom Data is “Sold: Think ABM Affiliates, Partners and Clients including: Advertising networks, data analytics providers, media platforms, brands, social networks, consumer data resellers, distribution partners.
Data from Affiliates, Partners, and other Third-Parties:
  • Categories of Personal Information Collected: First and last name, Business contact information (company, email, phone, physical business address), employer, title, position.
  • Categories of Third Parties to Whom Data is “Sold: Think ABM Affiliates, Partners and Clients including: Advertising networks, data analytics providers, media platforms, brands, social networks, consumer data resellers, distribution partners.
You may opt out of the sale of your personal information by emailing us at
privacypolicy@thinkabm.com
with subject line as “Do Not Sell my Info”.
YOUR CHOICES REGARDING YOUR INFORMATION
You have several ways to exercise control over your information:
Account Settings:
Registered Think ABM users may correct, update, delete Personal Information as well as update their choices regarding the types of communications received from us through your online Account settings.
E-Mail:
You also may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of the Service (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications.
Contact Us:
You may contact us to access, update or delete your personal information by contacting us at: privacypolicy@thinkabm.com
YOUR RIGHTS REGARDING YOUR INFORMATION
Residents of certain jurisdictions may access, correct, update or delete your personal information; object to our processing of this information, ask us to restrict our processing of your personal information, or request portability of your personal information. Please see the YOUR CHOICES REGARDING YOUR INFORMATION to learn more about exercising your rights.
Upon request Think ABM will provide you with information about whether we hold any of your Personal Information. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. You may access, correct, or request deletion of your personal information by making updates to that information in your Account settings or by contacting Think ABM. If you request to access all Personal Information you’ve submitted, we will respond to your request to access within the time period required by applicable law.
We will use commercially reasonable efforts to honor your requests for deletion; however, certain residual information may actively persist on the Service even if you close your account. In addition, the rights described above may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information, we are required by law to keep or have compelling legitimate interests in keeping (such as for fraud prevention purposes). Your Personal Information may remain in our archives and information you update or delete, or information within a closed account, may persist internally for our administrative purposes, to the extent permitted by law.
If you are a resident of a state or jurisdiction with applicable privacy laws, your state or jurisdiction may provide you with additional privacy rights with respect to our collection, use and disclosure of your Personal Information, including:
The right to know what Personal information we have collected and how we have used and disclosed that Personal Information in the 12-month period preceding your request;
  • We collected the following categories of personal information in the last 12 months: identifiers/contact information, demographic information (such as gender and age), commercial information, Internet or other electronic network activity information, geolocation data, audio, electronic, visual or similar information, and inferences drawn from the above.
  • Please see the above section within this Policy titled INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT, for more information.
  • The sources of personal information from whom we collected are: directly from Think ABM users, third-party sites or platforms that you link with your registration account, analytics tools, social networks, advertising networks, and third-party services that update or supplement information we hold about you.
  • Please see the above sections within this Policy titled HOW WE USE YOUR INFORMATION and HOW WE DISCLOSE AND SHARE YOUR INFORMATION, for more information.
  • Please see the above sections within this Notice titled HOW WE USE YOUR INFORMATION and HOW WE DISCLOSE AND SHARE YOUR INFORMATION, to see applicable business or commercial uses and disclosures of your Personal Information.
The right to request deletion of your Personal Information;
  • We will delete your Personal Information and direct any service providers to delete your Personal Information from their records.
  • Please see the above section within this Policy titled YOUR RIGHTS
REGARDING YOUR INFORMATION
  • The right to be free from discrimination related to the exercise of any of your privacy rights.
  • We do not discriminate against residents who exercise their privacy rights.
  • The right to opt-out of the sale of your personal information, and to request information about whether we have sold your personal information in the past 12 months. In the previous 12 months, we have
  • See the above section titled “HOW WE DISCLOSE AND SHARE YOUR PERSONAL INFORMATION” to learn about whether we have sold your personal information.
  • To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by emailing privacypolicy@thinkabm.com
The right to opt-out of the sale of your personal information, and to request information about whether we have sold your personal information in the past 12 months. In the previous 12 months, we have
See the above section titled “HOW WE DISCLOSE AND SHARE YOUR PERSONAL INFORMATION” to learn about whether we have sold your personal information. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by emailing privacypolicy@thinkabm.com
INTERNATIONAL  JURISDICTIONS
Many of our Services are hosted and offered in the United States of America (US), and are subject to US federal, state, and local law. If you are accessing the Services from another country, please be advised that you may be transferring your personal information to us in the US, and you consent to that transfer, processing and storage of your personal information in accordance with this Privacy Notice. You also agree to abide by the applicable laws of applicable US federal, state, and local laws concerning your use of the Services and your agreements with us. Any persons accessing our Services from any jurisdiction with laws or regulations governing the use of the Internet, including the collection, use, or disclosure of personal information, different from those of the jurisdictions mentioned above may only use the Services in a manner lawful in their jurisdiction. If your use of the Services would be unlawful in your jurisdiction, you may not use our Services.
SECURITY
DATA RETENTION
  • The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using the Website);
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
  • Whether retention is advisable; and considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations).
LINKS TO OTHER SITES
Our Website may include links to third-party websites and services that are not operated by us. When you click these links, you will be directed away from our Services. A link to a third-party website or service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a third-party website or service, you are subject to its privacy practices and policies, not ours. This Privacy Policy does not apply to any personal information that you provide to these other websites and services.
CHANGES TO THIS POLICY
Think ABM may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will update the Last Modified date at the top of this Policy upon becoming effective. We may also notify you by email, in our discretion.
HOW TO CONTACT THINK ABM
Think ABM Solutions Limited
71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
contact email: info@thinkabm.com